Shipping policy

Shipping Policy

At Stille Sorúsh, we want your luxury fragrance experience to begin the moment you place your order. We are committed to processing and delivering your perfumes as safely and quickly as possible.

1. Shipping Costs

  • Standard Delivery: We are pleased to offer 100% Free Delivery on all orders. There are no hidden shipping fees or minimum purchase requirements at checkout.

2. Delivery Timeframes

  • Estimated Delivery: You can expect your order to arrive within 4 to 6 working days from the date your order is confirmed.

  • Working Days: Please note that working days do not include Sundays or public holidays.

3. Order Processing

  • Orders are typically processed and dispatched within 24 to 48 hours of being placed.

  • Once your order is dispatched, you will receive a confirmation message with your tracking details (if applicable) so you can monitor your package's journey.

4. Courier Partners

We partner with reliable courier services, including Leopards Courier, to ensure your glass perfume bottles are handled with care and reach you in pristine condition.

5. Delayed or Lost Orders

While we strive to meet all delivery timeframes, occasionally unexpected delays can happen due to weather conditions or courier issues. If your order has not arrived after 6 working days, please contact our support team immediately so we can investigate and resolve the issue for you.